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Project Manager

London / UK remote

Location: Hybrid - International travel to clients, Lancaster, London, Remote.

About the Role

We are seeking a high performing Project Manager to lead and manage the implementation of security printing solutions for our clients. You will be responsible for pre-sales activities such as organising and running print trials with prospective clients, as well as onboarding new clients to licence our technology and print Q-IDs at scale. This role involves overseeing the end-to-end project lifecycle, from initial client engagement and requirements gathering to successful onboarding of a client. The ideal candidate will have very strong project management skills, with the ability to manage multiple complex programmes, senior stakeholders, and complex solutions all at the same time. You’ll also need technical expertise in security printing technologies, and experience with implementing software solutions. You’ll need to learn our solution inside out, and be able to pass on that knowledge to prospective customers. You will be a bridge between our commercial team, our technical team and our clients. We are in a growth phase and this is the first role in this new function of the business.

Key Responsibilities

Client Engagement & Requirements Gathering:

• Work closely with clients to understand their needs, business requirements, and project objectives throughout the project lifecycle (print trials and client onboarding).
• Work closely with commercial team members to develop sales opportunities and land new clients.
• Use your creativity and problem solving skills to find new applications for Q-IDs and meet customer needs.
• Ensure that all requirements are documented and clearly communicated to both the client and internal teams.

Project Planning & Execution:

• Develop detailed project plans, including scope, timelines, resources, and budgets.
• Coordinate cross-functional teams (design, engineering, production) to ensure the successful execution of security printing projects.
• Manage project timelines, track deliverables, and ensure milestones are met on time and within budget.
• Lead and facilitate project meetings, providing updates to clients and internal stakeholders.
• Ensure adherence to quality standards and security printing industry standards.

Technical Implementation & Problem-Solving:

• Oversee the implementation of Q-IDs into security printing factories and the client’s production process.
• Troubleshoot and resolve any technical challenges during the implementation process, collaborating with engineering and production teams. This will be both printing and software.
• Conduct risk assessments and identify mitigation strategies to ensure smooth project delivery.

Client Training & Onboarding:

• Provide technical guidance and training to clients on the operation and maintenance of Quantum Base’s systems.
• Ensure that clients are equipped with the knowledge and tools needed for post-project support.

Continuous Improvement & Innovation:

• Contribute to the development of best practices and internal processes to enhance project delivery and customer satisfaction.

Key Skills

• Strong organisational and time management skills, with a proven track record of meeting deadlines and client expectations.
• Strong problem-solving and troubleshooting skills with the ability to adapt to evolving client needs.
• The ability to quickly learn complicated subject matter, and be able to teach that knowledge to others
• Excellent communication, presentation, and interpersonal skills.

Key Experience

• Proven experience (3+ years) in a project management role
• Experience in client facing roles
• Experience in managing complex, high-value projects
• Some knowledge of printing technologies and techniques (e.g., litho/flexo, variable data printing, machine vision systems etc).
• Experience delivering projects that include software implementations, networking or data.

Nice to have

• Bachelor's degree in Engineering, Project Management, or a related technical field (or equivalent work experience).

If you are a driven and ambitious professional ready to take your career to the next level, we want to hear from you.